About us , Warranties , Guarantees and Contact Information

Phone: (08) 9409 3422

Fax: (08) 94093 4333

Mob: 0415 925 729

Address: 30 Automotive Drive , WANGARA W.A.

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

CONDITIONS OF SALE


Order Cancellations & Returns

Products may be returned only if found to be faulty. Any product fault should be reported to Autoworx Auto Imports immediately so that a return of the faulty product/s can be arranged, and a replacement item issued. Customers must notify Autoworx of product faults or damage caused in transit or during delivery, within 48 hours of receipt of the goods. Damage caused by incorrect installation will not be covered by the product warranty. Returns on electrical items and products will not be accepted. Autoworx Auto Importsaccepts no responsibility for the goods delivered by couriers, transport authorities, logistics companies, nominated agents etc, once Autoworx Auto Imports has obtained the third party receipt for the goods.

Autoworx liability is restricted only to the replacement of any goods supplied by us, which are proven to be faulty or defective, either due to defective workmanship or materials.

All goods being returned to Autoworx must be in new and un-used condition, and be returned in the original undamaged packaging. A receipt must also be included with the returned goods as a proof of purchase, showing the Autoworx invoice number, date of sale, and details of the goods purchased.

Goods being returned for credit must be returned within 7 days of purchase, and will be subject to a 15% restocking fee.

Warranty

* We at Autoworx Auto Imports do not provide any warranty on the products that are manufactured by another manufacturing company apart from Autoworx Auto Imports’s own products.
* Most Japanese high performance parts come with their own factory warranty for a limited period from the date of purchase. If the product comes with a warranty card, you must keep it with you at all times in order to make a claim if you need to. The duration of warranty depends on each product and brand.
* If the product proves to be faulty during the warranty period, we at Autoworx Auto Imports will send it back to the original manufacturer may it be in Japan, Australia or elsewhere on your behalf and get it repaired (if possible) or have it replaced with new one on your behalf.
* The freight cost to and from the manufacturer and any other delivery or unforseen costs will have to be paid by you/the customer.
* The product warranty only covers the product itself when it has been used in proper normal way, and does not cover the engine or other relating devices or equipment damaged by the product.
* We are not responsible to any damage(s) or incident(s) on your car or vehicle BY MISUSAGE OF THE PRODUCT OR AT A RESULT OF AN ACCIDENT.
* The goods supplied by Autoworx Auto Imports are designed for RACING USE ONLY and may be never be used on the public roads in Australia (or your country). It is your/the customer(s) responsibility to check with the appropriate local legalgoverning authorities within your/their country on the use of these products on public roads.

Terms & Conditions


1. Ownership of the goods supplied on the invoice remains the property of Autoworx Auto Imports until this invoice is paid in full.
2. Our trading terms are Net 14 days from the date of statement, to approved customers.
3. The acceptance of these goods is the acceptance of all these conditions.
4. Goods are sold at prices ruling on the date of delivery, irrespective of the date of order.
5. Goods attract services taxes and other statutory charges and will be included on invoice where applicable.
6. Autoworx Auto Imports accepts no responsibility for the goods delivered by couriers, transport authorities, logistics, nominated agents or the like once Autoworx Auto Imports has obtained the third party receipt for the goods.
7. Autoworx Auto Imports’s liability is restricted only to the replacement of any goods supplied by us which has been proved to have failed due to either defective workmanship or materials and has been deemed by the manufacturer to be defective which does not extend to any damages direct, contingent.
8. Goods being sent back for credit consideration must be:
A: Returned in the original undamaged packaging and must be in resaleable condition.
B: The goods must be in new condition and show no signs of being used.
C: Autoworx Auto Imports’s invoice number and date of goods that were supplied must be quoted and provided.
9. Goods returned for credit will not be accepted after 7 days from the date of invoice.
10. Goods returned for credit are subject to a 15% restocking fee.
11. All priced items and conditions of sale are subject to change without notice.
12. Goods supplied by Autoworx Auto Imports are designed for RACING USE ONLY and may be never be used on the public roads in Australia. Autoworx Auto Imports has no risk assumed therefore the purchaser assumes that risk on receipt of this invoice


Autoworx Auto Imports has no risk assumed therefore the purchaser assumes that risk on receipt of this invoice.


        .*PRICES & METHODS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE AT ANY TIME.